Support & Help

We're here to help! Get in touch with us for any questions or assistance.

Contact Information

Phone

(07) 5444 5656

Monday - Sunday: 7:00 AM - 5:00 PM AEST

Email

info@sunreef.com.au

We typically respond within 24 hours

Location

The Wharf, Mooloolaba QLD 4557

Parkyn Parade, Mooloolaba

Quick Links
Common Questions

How do I complete my waiver?

Visit our Waiver Form page and fill out the required information. No login is required to complete a waiver.

How do I manage my booking?

Go to Manage My Booking and enter your order number to view or modify your booking.

What should I bring on dive day?

Bring your dive certification card, completed waiver, towel, and sunscreen. We provide all diving equipment.

What is your cancellation policy?

Please contact us at least 48 hours before your scheduled dive for cancellations or rescheduling. Weather-related cancellations are handled case-by-case.

Do you offer beginner courses?

Yes! We offer PADI certification courses for all levels. Contact us for course schedules and availability.

Emergency Contact

For diving emergencies or urgent safety concerns:

Call 000 for emergency services

Dive Emergency Hotline: 1800 088 200